PRIVACY POLICY

Last updated: [DATE]

ELGAWED (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request information about our services or otherwise interact with ELGAWED.

This website is operated by:

Data Controller: [FULL NAME / LEGAL ENTITY]
Registered address: [ADDRESS]
Email: [EMAIL ADDRESS]
VAT / Tax ID: [IF APPLICABLE]

For the purposes of applicable data protection legislation, including the EU General Data Protection Regulation (Regulation (EU) 2016/679 – “GDPR”), the Data Controller is responsible for the processing of your personal data.

1. What personal data we collect

Depending on how you interact with our website, we may collect the following categories of personal data:

Information you provide directly

When you contact us through our website, request information, enquire about our services or subscribe to our newsletter, we may collect:

  • first and last name;

  • email address;

  • telephone number, where provided;

  • wedding date or estimated wedding date;

  • wedding location or preferred location;

  • number of guests;

  • details concerning your event;

  • budget information, where voluntarily provided;

  • any other information included in your message.

Please do not provide sensitive personal information unless it is strictly necessary for your enquiry.

Information collected automatically

When you browse our website, certain technical information may be collected automatically, including:

  • IP address;

  • browser type and version;

  • device type;

  • operating system;

  • pages visited;

  • time and date of visits;

  • approximate geographical information;

  • referring website;

  • interactions with our website.

Some of this information may be collected through cookies and similar technologies. Please see our Cookie Policy for further information.

2. How we use your personal data

We may process your personal data for the following purposes:

  • responding to enquiries and requests;

  • communicating with you about our wedding planning services;

  • preparing proposals and quotations;

  • managing potential or existing client relationships;

  • planning and providing our services;

  • sending newsletters and marketing communications where you have provided the required consent;

  • understanding how visitors use our website;

  • improving our website, services and user experience;

  • measuring advertising and marketing campaigns;

  • preventing fraud, abuse and security incidents;

  • complying with legal and regulatory obligations.

We do not sell your personal data.

3. Legal bases for processing

Depending on the circumstances, we process personal data on one or more of the following legal bases under Article 6 GDPR:

Consent

Where required, we rely on your consent for activities such as:

  • subscribing to our newsletter;

  • certain marketing communications;

  • the use of non-essential cookies and tracking technologies;

  • certain advertising and analytics activities.

You may withdraw your consent at any time.

Performance of a contract or pre-contractual measures

We may process your information when this is necessary to respond to your enquiry, prepare a proposal or take steps at your request before entering into a contract.

Legal obligations

We may process personal data where necessary to comply with applicable legal obligations.

Legitimate interests

Where permitted by law, we may process certain information for legitimate business purposes, such as maintaining website security, improving our services and managing our business, provided that these interests do not override your fundamental rights and freedoms.

4. Contact forms

If you contact us through a form on our website, the information you provide will be used to respond to your enquiry and, where applicable, to discuss our services with you.

We do not use information submitted through our contact form for unrelated marketing purposes without an appropriate legal basis.

5. Newsletter

If you choose to subscribe to the ELGAWED newsletter, we may collect your name and email address.

Your email address will be used to send you newsletters, updates, inspiration, offers and other communications relating to ELGAWED and its services.

Newsletter communications are sent only where permitted by applicable law and, where required, on the basis of your consent.

You can unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us at [EMAIL ADDRESS].

6. Analytics and advertising

We use third-party technologies to understand website traffic and measure the effectiveness of our marketing activities.

These may include:

Google Analytics

We use Google Analytics, provided by Google, to understand how visitors interact with our website and to analyse website traffic.

Google Analytics may use cookies and similar technologies to collect information about website usage.

Where required, these technologies are activated only after the appropriate consent has been obtained.

Google Ads

We may use Google Ads and related conversion tracking technologies to measure advertising campaigns and understand whether users who interact with our advertisements subsequently visit or contact us.

Meta Pixel

We may use the Meta Pixel, provided by Meta Platforms, Inc., to measure advertising performance, understand website interactions and potentially create audiences for advertising purposes.

These technologies may process information such as device information, browsing activity and interactions with advertisements.

Where required by law, these technologies will only be activated after you provide the relevant consent.

Further information about these technologies is available in our Cookie Policy.

7. Social media and embedded content

Our website may include links or embedded content from social media platforms, including Instagram.

If you interact with embedded social media content, the relevant third-party provider may collect information about your interaction in accordance with its own privacy policy.

We recommend reviewing the privacy policies of the relevant platforms for further information.

8. Google Maps

Certain pages of our website may use Google Maps to display locations, venues or other geographical information.

When Google Maps content is loaded or interacted with, Google may collect information about the user's device, IP address and interaction with the map.

Where required, Google Maps content may be blocked until the appropriate consent has been obtained.

9. Third-party service providers

We may use trusted third-party providers to operate and improve our website and services, including:

  • Squarespace, for website hosting and website functionality;

  • Google, for analytics, advertising and mapping services;

  • Meta, for advertising and social media services;

  • newsletter/email marketing providers;

  • other service providers necessary to operate our business.

These providers may process personal data on our behalf or as independent data controllers, depending on the service and applicable law.

Where required, appropriate contractual and organisational safeguards are implemented.

10. International data transfers

Some of our service providers may process personal data outside the European Economic Area (“EEA”).

Where personal data is transferred outside the EEA, we rely on appropriate safeguards provided by applicable data protection law, which may include an adequacy decision, Standard Contractual Clauses or other lawful transfer mechanisms.

11. How long we retain your data

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected.

Information relating to enquiries and potential clients may be retained for as long as reasonably necessary to manage the relationship and for legitimate business or legal purposes.

Newsletter information is retained until you unsubscribe or withdraw your consent, unless another lawful basis for retention applies.

Certain information may be retained for longer where required by law or where necessary to establish, exercise or defend legal claims.

12. Data security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

13. Your rights

Under applicable data protection law, you may have the right to:

  • access your personal data;

  • request correction of inaccurate or incomplete information;

  • request deletion of your personal data;

  • request restriction of processing;

  • object to certain processing activities;

  • request data portability where applicable;

  • withdraw consent at any time where processing is based on consent;

  • lodge a complaint with the competent data protection authority.

To exercise your rights, please contact:

[EMAIL ADDRESS]

You also have the right to lodge a complaint with the relevant data protection supervisory authority, including the Italian Data Protection Authority (Garante per la protezione dei dati personali), where applicable.

14. Children's privacy

Our website and services are intended for adults. We do not knowingly collect personal data from children.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technologies or applicable legislation.

The updated version will be published on this page with the corresponding “Last updated” date.

16. Contact

If you have questions about this Privacy Policy or how we process personal data, please contact:

ELGAWED
[LEGAL NAME]
[ADDRESS]
[EMAIL ADDRESS]
[VAT / TAX ID, IF APPLICABLE]

Last updated: [DATE]

COOKIE POLICY

Last updated: [DATE]

This Cookie Policy explains how ELGAWED (“we”, “us”, “our”) uses cookies and similar technologies on this website.

This website uses cookies and similar technologies provided by Squarespace and, depending on your consent and our configuration, by third-party services such as Google, Meta, Instagram and Google Maps.

1. What are cookies?

Cookies are small text files that websites may store on your device when you visit them.

They can be used to make a website function correctly, remember preferences, understand how visitors use a website and support advertising and marketing activities.

Some cookies are strictly necessary for the operation of the website, while others require your consent before they can be used.

2. Types of cookies we may use

Strictly necessary cookies

These cookies are necessary for the website to function properly.

They may support functions such as:

  • website security;

  • page navigation;

  • basic website functionality;

  • session management;

  • cookie consent preferences.

Because these cookies are necessary for the website to operate, they generally do not require consent under applicable law.

Analytics cookies

With your consent, we may use analytics technologies such as Google Analytics to understand how visitors use our website.

Analytics information may include:

  • pages visited;

  • time spent on pages;

  • traffic sources;

  • device and browser information;

  • approximate geographical information;

  • interactions with the website.

Analytics cookies help us understand website performance and improve the user experience.

Advertising and marketing cookies

With your consent, we may use advertising technologies including:

  • Google Ads

  • Meta Pixel

These technologies may allow us to:

  • measure advertising performance;

  • understand interactions with advertisements;

  • measure conversions;

  • create or use advertising audiences;

  • show more relevant advertising.

These technologies may involve the processing of online identifiers, device information and browsing or interaction data.

Social media cookies

Our website may include links or embedded content from platforms such as Instagram.

If you interact with such content, the relevant provider may place cookies or collect information in accordance with its own policies.

Social media content may therefore be subject to the privacy and cookie policies of the relevant third party.

Google Maps

We may use Google Maps to display locations, venues or other geographical information.

Google Maps may use cookies or similar technologies and may collect information about your device and interaction with the map.

Where required, Google Maps content will be loaded only after the appropriate consent has been provided.

3. Squarespace cookies

Our website is hosted on Squarespace.

Squarespace may use cookies and similar technologies that are necessary to provide website functionality, security and performance.

Depending on the configuration of the website, Squarespace may also support analytics or other functionality.

For more information about Squarespace's use of cookies and similar technologies, please consult Squarespace's own documentation and privacy information.

4. Third-party services

The following third-party services may be used on this website:

ServicePurposeTypeSquarespaceWebsite hosting and functionalityNecessaryGoogle AnalyticsWebsite analyticsAnalyticsGoogle AdsAdvertising and conversion measurementAdvertisingMeta PixelAdvertising and conversion measurementAdvertisingInstagramSocial media contentSocial mediaGoogle MapsMaps and location informationFunctional / third-party[NEWSLETTER PROVIDER]Newsletter management and email communicationsMarketing

The exact cookies and technologies used may vary depending on the configuration of these services.

5. Consent

When you first visit our website, you may be presented with a cookie banner allowing you to manage your preferences.

Depending on applicable law, you may be able to:

  • accept all optional cookies;

  • reject optional cookies;

  • select specific categories of cookies;

  • change your preferences at a later time.

Non-essential cookies and tracking technologies will not be activated before the required consent has been obtained.

You can withdraw or modify your consent at any time through the cookie settings available on our website.

6. How to manage cookies

You can manage cookies through our cookie consent mechanism.

You can also configure your browser to block or delete cookies.

Please note that disabling certain cookies may affect the functionality or performance of the website.

7. Data collected through cookies

Depending on the technologies used, information collected through cookies may include:

  • IP address;

  • device identifiers;

  • browser and operating system information;

  • pages visited;

  • interactions with the website;

  • referring URLs;

  • advertising interactions;

  • approximate location;

  • information about website usage.

Where required, we rely on your consent before collecting or processing this information through non-essential cookies.

8. International transfers

Some third-party providers may process information outside the European Economic Area.

Where applicable, such transfers are carried out using appropriate safeguards required by applicable data protection legislation.

9. Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to the cookies and technologies used on our website or changes in applicable legislation.

The updated version will be published on this page with the relevant “Last updated” date.

10. Contact

If you have questions about this Cookie Policy or our use of cookies, please contact:

ELGAWED
[LEGAL NAME]
[ADDRESS]
[EMAIL ADDRESS]

Email: [EMAIL ADDRESS]

Last updated: [DATE]